Zenitar Global

Strategic Business Consulting & Administrative Transformation

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Project Info

  • Client Multiservicios CB
  • Date 10 June, 2025
  • Address Costa Rica

Administrative Transformation

Scaling a company successfully requires more than growth in operations; it requires clear visibility into finances, assets, and opportunities. Over the course of this project, our team partnered with a client who had expanded steadily over the years, but lacked control of critical areas such as finances, investments, billing, inventory, and fleet management. The absence of structured controls left leadership unable to make data-driven decisions, while potential business opportunities in surrounding markets went unexplored.

This effort went beyond advisory, it was an execution-driven transformation. We established the necessary controls to gather accurate data, implemented inventory management systems, structured billing processes, and introduced financial monitoring for expenses and income. At the same time, we provided strategic guidance on investments, supplier negotiations, and fleet renewal. With over twenty vehicles already equipped with GPS but running on fragmented technologies, we standardized the systems, tested functionality, and programmed a unified dashboard to consolidate control. The outcome was a solid administrative structure designed not only to sustain current operations but to serve as the launchpad for the next stage of business growth.

Background

Our client had achieved consistent growth but lacked the administrative backbone to support future expansion. Without financial clarity, reliable inventory records, or a structured billing process, leadership often relied on estimates rather than accurate information. Vehicle management was another major gap, with GPS technology deployed inconsistently across the fleet and offering limited visibility. These inefficiencies caused lost opportunities, uncontrolled costs, and an inability to pursue new ventures with confidence.

By partnering with us, the business gained access to a framework that combined strategic consulting with execution in finance, operations, and asset control. We began by understanding their workflows, defining the KPIs (key performance indicators) that would drive decisions, and structuring controls that gave leadership real-time visibility. This approach turned unstructured operations into a disciplined, data-driven system that supports long-term scalability.

The Challenges

The first obstacle was the lack of financial controls, leaving income, expenses, and investments without oversight. Inventory was untracked, making it difficult to measure performance or optimize operations. Fleet management represented another critical gap, over twenty vehicles used different GPS technologies, some malfunctioning and others unmonitored, creating fragmented data and risks around insurance and usage.

Beyond these operational inefficiencies, the business was also missing opportunities in surrounding industries. Without structured processes, leadership could not evaluate or allocate resources into new ventures. Collectively, these gaps slowed growth, reduced profitability, and limited the company’s ability to scale.

The project faced critical challenges that limited efficiency and scalability

  • Missing Financial & Administrative Controls
  • Unstructured Inventory and Billing Processes
  • Fleet of +20 Vehicles Without Central Oversight
  • Untapped Growth Opportunities in Related Industries
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The Solution

We built a full administrative framework that gave the client visibility, control, and strategic direction. Our team developed financial tracking systems for income and expenses, reorganized billing to ensure compliance and accuracy, and implemented inventory controls to eliminate inefficiencies. Fleet management was standardized by unifying GPS technologies, testing functionality, and programming a central dashboard, giving leadership complete oversight of all vehicles.

In parallel, we advised on strategic investments, guided supplier optimization, and supported the renewal of part of the fleet to improve efficiency. With these structures in place, the client now operates with confidence, data-driven decision-making, and a clear vision for scaling. What was once a business running on instinct is now powered by controls, strategy, and an administrative backbone designed for long-term growth.

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